Effective Date: October 2023
Welcome to TicketsWilmington.com (the “Site”). We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
By accessing or using our Site, you agree to the practices described here. We may update this policy periodically; when we do, we will revise the “Effective Date” above and notify you as required. Continued use of the Site after changes signifies your acceptance of the updated policy.
When you purchase tickets or contact us, you may provide personal details such as your name, email address, and payment information. Please note, payment details are handled securely through third-party processors and are not stored by us directly.
Providing your contact information allows us to communicate with you about your transactions, order status, and customer support inquiries.
We collect information about your interactions with our Site, including IP address, browser type, device details, access times, and pages viewed. Cookies and similar technologies are used to enhance your experience and analyze site traffic.
Your personal data is used to process ticket purchases, manage your account, and facilitate customer support. Certain transaction details may be shared with our third-party payment processors and ticket providers to ensure smooth operations.
We may use your contact information to respond to inquiries, provide updates, and send transactional messages. With your consent, we may also send promotional emails or texts about our services, offers, or events. You can opt out at any time.
Subject to your preferences, we may use your information to send marketing communications related to our services or partner promotions. You may opt out of these communications via the unsubscribe link or by contacting us directly.
To fulfill your orders, such as ticket delivery or event access, relevant data may be shared with trusted third-party providers. These partners are contractually bound to protect your data confidentiality.
We may disclose your information if required by law or to respond to lawful requests. We also implement security measures to protect your data against unauthorized access, though no system is entirely invulnerable.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.
We use cookies to enhance functionality, analyze site traffic, and personalize content. These include:
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on the Site.
We implement appropriate technical and organizational measures to safeguard your personal information. Despite this, no method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.
This Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has submitted data to us, please contact us immediately.
You have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us via email at [email protected] or use our privacy request form. We will respond within the timeframe required by law.
You may also opt out of marketing communications by clicking “unsubscribe” in our emails or replying “STOP” to our texts.
California residents can request information about how their data is shared with third parties for marketing purposes by contacting us at the address above.
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” and notify you as necessary. Continued use of the Site indicates acceptance of any changes.
If you have questions, concerns, or requests regarding your personal data or this policy, please contact us at [email protected].